Terms of service

These Terms of Service govern your use of willowora.shop and purchases from Willowora. By using the website or placing an order, you agree to these Terms and the policies incorporated by reference.

Eligibility and acceptable use

You must be able to enter into a binding contract in your jurisdiction. You may not use the website for unlawful, fraudulent, harmful, abusive, or unauthorized activity; interfere with site security; introduce malicious code; scrape or copy protected content without permission; or violate another person’s rights.

Product information and availability

We make reasonable efforts to present product descriptions, colors, dimensions, materials, prices, and availability accurately. Screen settings and manufacturing tolerances can produce minor variations. Images may include props that are not included. We may correct errors, update information, limit quantities, or discontinue products. If a material error affects an order, we will contact you and provide an appropriate option, which may include cancellation and refund.

Orders and payment

An order is an offer to purchase. We may accept, decline, or cancel an order for legitimate reasons such as unavailability, pricing error, suspected fraud, payment failure, delivery restriction, or quantity limits. Payment must be authorized at checkout. Applicable taxes and any optional expedited shipping charges are shown before order submission.

Assembly and safe use

Furniture must be assembled, installed, anchored, maintained, and used according to the instructions supplied with the product. Keep hardware tightened and observe stated weight or use limits. Wall-anchoring devices should be installed where provided or required. Willowora is not responsible for damage caused by misuse, improper assembly, unauthorized modification, failure to anchor, or use contrary to instructions, to the extent permitted by law.

Intellectual property and third parties

The website and its original content are owned by or licensed to Willowora and are protected by applicable intellectual property laws. Third-party links and services may be governed by separate terms. We are not responsible for third-party sites or services except as required by law.

Disclaimers and limitation

Except for express promises in these Terms and rights that cannot legally be excluded, the website and products are provided subject to applicable law. To the fullest extent permitted by law, Willowora is not liable for indirect, incidental, special, exemplary, or consequential damages arising from website use or a purchase. Nothing in these Terms limits rights or remedies that cannot be waived under applicable law.

Governing law and changes

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules, except where another law must apply. Disputes may be brought in courts with lawful jurisdiction. We may update these Terms prospectively by posting a revised effective date. Continued website use after an update constitutes acceptance where permitted by law.